Free Consult

For you that follow “The 100” or my past books, I’d be happy to provide a free hour of consulting on whatever area or need you may have in your business (as the joke goes, if it’s not valuable, I’ll give you 100% back).

Just send me a request on this site’s contact form and give me an idea of what you’d like to discuss.

Let’s hang in there together.

May You Live in Interesting Times

The exponential rate of change and response to the virus, or lack thereof on some fronts, has created an environment of fear, uncertainty, and doubt. Over the past few weeks, I’ve had many socially-distanced discussions on measures to keep business moving forward and employees informed. Here’s a re-cap.

  • If you don’t have a plan that addresses all aspects of the organization, from classifying top customers by risk level to cash flow projections to potential opportunities in the current environment (think acquisitions of competitors, hiring from distressed industries like travel, or targeting industries going up in the current environment like mortgage brokers), do so.
  • When you have a plan, communicate it with the organization. We’re all overwhelmed with the 24/7 news cycle. People are craving answers and direction.
  • If there are actions you’re considering down the road when some triggering event happens, do it now. From employees on the bubble who need to be humanely let go or the customer whose account is overdue and needs a call, act. Don’t wait.
  • There are tons of articles on how to effectively work-from-home along with how to live well, find some and share with your crew.
  • With teams working remotely and social distancing, remember we are social creatures. Encourage teams to be connected throughout the day with Microsoft Team, Skype, or other platforms.
  • Encourage employees to work through this together. For example, in our company weekly newsletter, we have a new section. In this section, everyone is free to contribute thoughts around dealing with the current situation. Ideas range from tips on staying healthy to Audible’s free offering for kids under 18 to using Target curbside pickup and Amazon Fresh to get household essentials without human interaction.

Stay safe and if I can help you, please let me know.

Executive Brief: Machine Learning, What You Need to Know Now

This Executive Brief highlights some prominent industries effectively using machine learning today, along with some guidelines for evaluating the potential usefulness of machine learning in your organization. Specifically, this Brief covers specific examples where machine learning is categorizing people or things, predicting likely outcomes, identifying new patterns, and detecting unexpected behaviors.

Download the Executive Brief, Machine Learning, What You Need to Know Now.

Executive Brief: Finding and Retaining Stellar IT Employees

Retaining great employees also helps your bottom line. A study by the Center for American Progress found that “very highly paid jobs and those at the senior or executive levels tend to have disproportionately high turnover costs as a percentage of salary (up to 213 percent!).”1 Replacing highly paid people is expensive, not to mention the negative impact of turnover on production, training and employee morale.

How big of an issue is employee retention in the IT industry? Based on LinkedIn member data from 2017, there is a worldwide turnover rate of 10.9 percent; the tech sector (software, not hardware) showing the most volatility with 13.2 percent turnover rate.

What does this look like on a day-to-day basis in your IT workplace? Committed employees:  

  • Care deeply
  • Understand company goals
  • Support and embody company values
  • Feel challenged by their work
  • Use a broad range of skills
  • Practice autonomous problem solving and decision making
  • Take responsibility for whole processes
  • Receive clear and consistent feedback

To learn practical, implementable ideas for each of the above to up your game in hiring and retaining, read our Executive Brief: Finding and Retaining Stellar IT Employees.