Happy Employees Archives

Building Resilient Teams: Lessons from the Hockey Rink to the Boardroom

As a parent of two hockey players, I’ve spent countless hours at the rink, witnessing teamwork, grit, and the occasional spectacular goal. Watching my kids play, I’ve come to appreciate that the lessons from the ice can be just as valuable in the boardroom as they are on the rink. Like hockey coaches, business leaders need to build resilient teams that adapt quickly, recover from setbacks, and play to their collective strengths.

Here are three leadership lessons from hockey that translate into better team management:

1. Play as a Team, Win as a Team

Hockey is a fast-paced sport where individual talent shines only when it integrates with team strategy. A star player is nothing without teammates setting up the play. Similarly, in business, fostering collaboration ensures the whole team succeeds. Leaders should focus on creating environments where every individual contributes to the team’s goals, not just their own.

Business Takeaway: Encourage cross-departmental collaboration and celebrate team wins. Recognize those who assist behind the scenes as much as those who score the “goals.”

2. Resilience is Built Through Challenges

Hockey players take hits, lose games, and face setbacks—but they always get back on the ice. Resilient teams in the workplace also recover quickly, learning from failures rather than fearing them. The ability to pivot and adapt is key in today’s unpredictable business landscape.

Business Takeaway: Foster a culture where mistakes are treated as learning opportunities. Offer support and resources for your team to bounce back stronger.

3. Adapt to the Fast Pace of the Game

In hockey, the game changes in seconds. Players must make split-second decisions, adapt to new plays, and react to opponents’ moves. Similarly, businesses must be agile, constantly adjusting strategies in response to market changes, customer needs, and industry trends.

Business Takeaway: Equip your team with the tools and training needed to make informed, rapid decisions. Regularly review and refine strategies to keep pace with changing conditions.

A Leader’s Role: The Coach on the Bench

As a leader, your job mirrors that of a hockey coach: provide the vision, define the strategy, and support your players in executing the plan. Whether you’re leading a product development team or managing a sales department, resilience and teamwork will be your winning combination.

The next time I’m watching my kids take the ice, I’ll be reminded that the lessons they’re learning—teamwork, perseverance, and adaptability—are the same principles I strive to embody and instill in my professional life. As leaders, we don’t need a rink to practice these principles, but a hockey mindset can make all the difference.

Leading Through the Holidays: Balancing Productivity with Time Off

The holiday season brings both opportunities and challenges for managers trying to balance productivity with the need to give employees time off for family and personal commitments. Setting a tone of empathy and flexibility can be key to maintaining morale while still meeting end-of-year goals.

First, plan proactively by identifying critical projects and deadlines, then work with team members to map out who will be available and when. Encouraging early requests for time off helps avoid last-minute bottlenecks and ensures there’s enough coverage for essential tasks.

Consider setting realistic goals for what needs to be completed versus what can wait until the new year. This prioritization allows the team to focus on high-impact work, avoiding stress over less urgent tasks. Be transparent with the team on how workloads may shift, and discuss expectations openly to keep everyone aligned.

Flexibility is crucial during this season. If possible, offer remote or flexible hours so employees can attend holiday events or travel, making it easier for them to maintain work-life balance. Small adjustments in work hours or project timelines can make a big difference in employee satisfaction.

Finally, lead by example by respecting holiday boundaries yourself. Taking time off or setting limits on your availability shows the team that it’s okay to unplug. This approach fosters a healthy holiday culture that balances both work and the joys of the season, helping everyone return refreshed and ready for the year ahead.

Creating a Culture of Employee Engagement: Five Key Strategies for Success

At Intertech, we’ve consistently ranked as a “Top” and “Best” place to work, earning dozens of awards over the years. Building a culture where employees feel engaged, valued, and empowered isn’t just about perks—it’s about creating an environment that fosters connection, growth, and satisfaction. Here are five key areas to focus on to build a culture of engagement that drives results and retains top talent.

1. Encourage Open Communication and Feedback

Employee engagement thrives on transparent and open communication. Make it easy for employees to voice their opinions, concerns, and ideas. This can be done through regular one-on-ones, anonymous surveys, or suggestion boxes. Leaders must listen and act on the feedback received to show that employee input is valued and impactful. Consider tools like Officevibe or 15Five to facilitate continuous feedback.

Resource: Harvard Business Review’s guide on effective employee communication HBR Guide to Employee Engagement.

2. Prioritize Professional Development

Employees want to grow, and providing avenues for professional development is crucial to keeping them engaged. Offer training programs, workshops, or even mentorship opportunities. Investing in their growth shows that the company cares about their long-term success. Consider allocating a learning budget or using platforms like LinkedIn Learning or Coursera for easy course access.

Resource: The Society for Human Resource Management (SHRM) offers a wide range of professional development resources tailored to fostering employee growth.

3. Cultivate a Sense of Purpose

Engagement isn’t just about tasks—employees need to feel their work has a meaningful impact. Reinforce the company’s mission and values and ensure every team member understands how their contributions align with the bigger picture. A clear, shared vision inspires dedication and fosters a sense of belonging.

Resource: Simon Sinek’s “Start With Why” emphasizes how a clear purpose drives business success and employee engagement.

4. Foster Work-Life Balance

Employee burnout can derail engagement. Promote a culture that respects work-life balance by offering flexible working hours, remote work options, or wellness programs. Show that you care about your employees’ mental and physical well-being by creating policies encouraging time off and personal time. Tools like Calm or Headspace can support mental health initiatives.

Resource: Gallup’s research on work-life balance highlights how companies that support this see increased productivity and engagement.

5. Celebrate Achievements

Recognition is key to maintaining high engagement. Whether it’s an employee of the month, a shout-out in a team meeting, or an internal reward program, celebrating achievements reinforces positive behavior and shows employees that their hard work is appreciated.

Resource: Forbes’ article on the power of employee recognition outlines why and how effective recognition drives engagement.

Conclusion

Building a culture of engagement requires intentionality and focus. At Intertech, our commitment to communication, growth, purpose, balance, and recognition is a core reason we’ve been recognized as a top employer time and again. By prioritizing these areas, you, too, can create a work environment that not only attracts talent but keeps them motivated and engaged for the long term.

Staying Connected: Leadership Tips for Remote Teams

With remote work becoming the norm, maintaining strong team connections can feel like an uphill battle. The days of casual watercooler chats are gone, but the need for collaboration and unity is as crucial as ever. If you’re leading a team in this digital-first world, here are some strategies to ensure your team stays connected and aligned.

1. Prioritize Clear and Open Communication

Remote teams thrive on communication. Set up multiple channels, but ensure there’s a clear purpose for each. Teams for quick updates, email for formal communications, and regular video calls to maintain face-to-face interaction. Encourage transparency and frequent updates so nothing slips through the cracks.

2. Embrace Structured Check-Ins

Without the physical presence of a team, it’s easy to feel out of touch. Schedule regular one-on-ones and team meetings to keep everyone aligned. But don’t stop there—check-ins shouldn’t just be task-oriented. Use some time to gauge how your team feels about workload and collaboration.

3. Leverage Technology for Collaboration

Utilize tools like Microsoft Teams, Zoom, and project management platforms like Asana or Trello to keep everyone on the same page. These tools make work more efficient and help bridge the gap between remote workers by giving them a shared space for collaboration.

4. Create Space for Informal Interactions

Connection isn’t just about work. Allow time for non-work interactions, whether virtual coffee breaks, happy hours, or a “watercooler” Slack channel. These informal moments help recreate the casual conversations that build camaraderie.

5. Promote a Culture of Trust

Trust is the bedrock of any remote team. Without it, micromanaging creeps in, morale drops, and productivity stalls. Set clear expectations, give your team autonomy, and focus on outcomes rather than hours worked. The more trusted your team feels, the more they’ll invest in their work and each other.

6. Celebrate Wins—Big or Small

Don’t let achievements go unnoticed just because you’re remote. Whether it’s a successful project completion or a personal milestone, take time to celebrate and acknowledge these moments. A simple shout-out during a meeting or a team-wide email can go a long way in keeping morale high.

7. Lead by Example

As a leader, how you stay connected sets the tone. Make it a point to be present, responsive, and engaged. If you prioritize communication, use collaborative tools, and foster trust, your team will follow suit.

Final Thoughts

Leading a remote team doesn’t mean you have to sacrifice connection. With intentionality, the right tools, and a focus on open communication, you can maintain a strong, united team regardless of where everyone’s desk happens.

Staying Focused During Summer: Five Tips for Managers and Employees

Summer brings warmer weather, longer days, and the temptation to slack off. But in the business world, maintaining productivity is crucial year-round. Here are five practical tips to help both managers and employees stay focused during the summer months:

1. Set Clear Goals and Deadlines

Establishing clear goals and deadlines can keep everyone on track. Managers should break down larger projects into manageable tasks with specific deadlines. Employees, on the other hand, should prioritize their to-do lists and set personal milestones. This approach not only provides structure but also creates a sense of accomplishment as tasks are completed.

2. Encourage a Flexible Work Schedule

Flexibility can be a powerful motivator. Allowing employees to adjust their work hours or work remotely can boost morale and productivity. Managers should focus on output rather than hours worked, while employees should take advantage of flexible schedules to balance work and personal activities. This can lead to more efficient work patterns and increased job satisfaction.

3. Promote Wellness and Breaks

Promoting wellness is essential for maintaining focus. Encourage employees to take regular breaks, stay hydrated, and get some fresh air. Managers can organize team wellness activities, such as short walking meetings or outdoor team-building exercises. Employees should also make time for physical activities and relaxation to recharge their energy and focus.

4. Utilize Technology for Efficiency

Leveraging technology can streamline work processes and improve efficiency. Tools like project management software, collaboration platforms, and time-tracking apps can help keep everyone organized and on task. Managers should ensure that their teams are equipped with the right tools and training, while employees should explore new technologies that can enhance their productivity.

5. Foster a Positive Work Environment

A positive work environment can significantly impact focus and productivity. Managers should recognize and celebrate achievements, provide constructive feedback, and maintain open communication channels. Employees should engage in team activities, support their colleagues, and contribute to a collaborative atmosphere. A positive environment can help maintain high energy levels and keep everyone motivated.

By implementing these strategies, both managers and employees can stay focused and productive throughout the summer months, ensuring that business goals are met and everyone remains engaged.