Building a Winning Business – Introduction

Building-a-Winning-Business-BookOver the course of the next year, I’ll be posting all the parts of my book Building a Winning Business:  70 Takeaways for Creating a Strong Company during Good and Bad Economic Times.

I’m working on a Second Edition of the book and will boost the Takeaways to 100.  If you thoughts on additional topics, leave a comment or fire me an email @ tsalonek at Intertech dot com.

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Introduction

(When writing this book) My primary goal was to create a single source that shares “How we do stuff at Intertech” for new employees and clients. Whether you’re running your own company, managing an IT department within a multinational corporation, or leading a software development team, it’s my hope that some of the ideas and information presented here may work for you.

As an entrepreneur who has operated a successful IT development and training company, my experience includes work with many different employees and Fortune 500 companies, governmental agencies, nonprofits, and a good number of small- to medium-sized firms.  In thinking about this book, I realized that despite their differences, all these organizations (including my own) are facing profound challenges—whether they realize it or not—due to the increasingly global nature of competition and what some are now calling “The Great Recession.”

One estimate from Forrester Research projects that by 2015 some 3.3 million professional positions will move offshore. Various economic prognosticators also are predicting the demise of entire industries as the inevitable outcome of the very entrenched economic downturn in which the world now finds itself.

On the employee side of the equation, things are also changing rapidly. Consider reputable predictions for Generation Y (as of 2010), which includes Americans older than five up to their early to mid-20s. Most will:

  •  Change careers (not simply jobs) five times
  •  Not be interested in long-term employment
  •  Expect leaders to be authentic
  •  Be as equally committed to their work as to their employer

What does all of this mean?

Things are changing! The upcoming workforce is a generation unlike any other and will stretch us in how we attract and retain talent. Our competition can as easily come from Bangalore as Boston or Burnsville, Minnesota. An uncertain economy makes forecasting and growth challenging at best. Yet, I believe, all these changes are good in the long term. They force us to get better at serving our customers and employers, cultivating our employees (and ourselves), and understanding our markets. In essence, they compel us to build the strongest organizations possible to compete in the largely uncharted business waters of the 21st century.

This book is far from an ivory tower treatise, although it is an attempt to share the proven strategies I’ve gleaned from nearly 20 years in the business world. It includes lessons gathered from the perennial “school of hard knocks,” as well as valuable lessons I’ve learned from respected executive education programs, graduate-level classes, and ideas from fellow entrepreneurs at Harvard, the Massachusetts Institute of Technology, and the University of Minnesota’s Carlson School of Management. A business thinker of particular influence worth noting and thanking here is Verne Harnish, author of Mastering the Rockefeller Habits.

I’m certainly not a Stephen Covey or a Peter Drucker, but I have seen firsthand how effectively these strategies work at Intertech. Intertech has received more than 35 awards—for being one of the fastest-growing firms in America; for being one of the “best places to work,” according to Minneapolis/St. Paul Business Journal; and for excellence in our management practices. But the real proof is that Intertech has satisfied clients, great employees, and a profitable bottom line.

In The World Is Flat, Thomas Friedman notes that to compete in the future, “We have to do things differently. We are going to have to sort out what to keep, what to discard, what to adapt, where to redouble our efforts, and where to intensify our focus.”

I hope this book helps you to do just that.

Break Through the Barrier

Only 5% of businebarriers-to-growth-smallss break the $1M barrier.  Of those, only one in eight breaks $10M in sales per year.

What are the three big things that hold an entrepreneur back?  Check out this great post from Verne Harnish on Fortune.com.

$10K Training Sweepstakes, Free Pi Workshops, Scholarship, Free Book

Building-a-Winning-Business-BookAs we enter 2014, Intertech and I have free learning opportunities and some new support programs for students:

  1. With Intertech’s training sweepstakes, we’re giving away $10,000 worth of training for a team of up to four IT professionals.  Throw your hat in the ring and register today!
  2. Thanks to Jim White, my business partner, you can learn Raspberry Pi development in a series of 10 Raspberry Pi programming workshops on Intertech’s blog.
  3. If have a kid involved in a Lego or Robotics League in Minnesota, watch Intertech’s website for our upcoming announcement of our support program for up to 50 teams.  In addition, we are going to help sponsor the Minnesota First Regional competition in March ’14 at the University of Minnesota.
  4. Watch our website for the announcement of our upcoming scholarship.  Offered to an undergraduate computer science or STEM student, the Intertech Foundation will be awarding $2,500 to an undergrad student in ’14.
  5. Finally, for everyone (no application or sweepstakes required), I’m giving away a copy of my book Building a Winning Business.  Feel free to share this post or the link to the PDF.

Let’s make it a great ’14!

Tom

Prescription for a Healthy IT Project (Post 2 of 6)

intervewing-as-a-team“It would have been better to have more time,” Cheryl Campbell, a senior vice president at CGI Federal, the site designer, told the House Energy and Commerce Committee during a recent hearing on why the new federal health website has performed so poorly since its debut on October 1.

Ms. Campbell’s comment makes me wonder about the planning process (or lack thereof) behind this colossal project.  In my book, “Building a Winning Business,” I discuss the key role that planning plays in solid project execution. According to Gartner Group, 75 percent of software projects fail due to lack of technical consideration or poor planning.

How could a project of such magnitude been approved without a well-planned approach and realistic implementation timeline? Did CGI group agree to an unreasonable timeline in the beginning in order to win the contract? Is it possible no one from the government asked CGI the tough questions during the vendor interview process?

No matter how impressive a vendor may appear to be on paper, it all comes down to the specific people assigned to your project and their ability to get the job done. In Building a Winning Business, I dedicate an entire section to hiring and working with vendors. Rule number one: take the time to pick a good provider! This means looking at a firm’s long-term track record and the team who will be handling your work. It all begins with the vendor interview process, which I’ll explore in my next post in this series.

Innovate, Not Just Automate

Innovation-Not-AutomateA recent article in The Economist’s Schumpeter column said, “(for) consumers, the digital age is often exhilarating. For companies, it is often frightening… In practice, many (IT) departments fear being overwhelmed.” This focus of the article is right in-line with an article I wrote for the Star Tribune this October “Cost-center thinking hobbles IT power

In summary:

  • “Enterprises are going to have to shift from where IT was really just about automating undifferentiated back-office functions to using IT as the fundamental product of what they do.” To move forward, for all organizations, IT needs to move from automating to innovating.
  • The combination of mobile and the cloud creates a platform for creating solutions where IT can be a fundamental product of what an organization does
  • As I shared in an interview this year with Twin Cities Business magazine, consumerization is here… when it comes to the ideas for products and services that allow IT to be the fundamental product of an organization, everyone can innovate!