Happy Mother’s Day – A 75 Year Study on the Impact of Moms

Tom with his mom and dad

Tom with his mom and dad

Mother’s Day is Sunday, May 12.

Whether your a son or a mom to a son, there’s a fascinating piece in this month’s issue of The Atlantic that describes some surprising results from one of the longest running longitudinal studies of human development.

The project, which began in 1938, has followed 268 Harvard undergraduate men for 75 years, “measuring an astonishing range of psychological, anthropological, and personal traits—from personality type to IQ to drinking habits to family relationships—in an effort to determine what factors contribute most strongly to human flourishing.”

Turns out that our relationships with our mothers matter – a lot! Specifically:

  • “Men who had ‘warm’ childhood relationships with their mothers earned an average of $87,000 more a year than men whose mothers were uncaring.”
  • “Men who had poor childhood relationships with their mothers were much more likely to develop dementia when old.”
  • “Late in their professional lives, the men’s boyhood relationships with their mothers—but not with their fathers—were associated with success at work.”

Happy Mother’s Day to my mom and my wife!

Creativity Article Generates Feedback from HBR Readers… What Do You Think?

Business-Person-BullhornI noticed this month’s Harvard Business Review (March 2012) devoted two pages to reader comments on the article “Creativity as an Exercise in Self-Discovery.” Since I spent quite a few posts responding to that article, I thought you might be interested in how other people responded to it as well. I’m also hoping some of you will get inspired to share your own ideas about this topic too!

Is the world really divided into “creatives” and “noncreatives?” Maybe not, but many people still deem themselves unimaginative. The authors (Tom Kelley and David Kelley), both leaders at the design and innovation consulting firm IDEO, have discovered that “teaching” creativity is really a matter of helping people find the courage to tap into the “creative confidence” they already possess. (HBR, March 2013, p. 16).

Reader responses:

“The authors’ finding that they help people unblock creativity instead of “causing” it parallels my own research on how to get people to take personal responsibility for social problems. From picking up a candy wrapper on the sidewalk to organizing a political movement, the first step is to stop blocking people’s natural inclinations. When people take on a social problem, we tend to question their motives, for example. We accuse them of being self-righteous or holier-than-thou. It would be interesting to look at how we block the creativity of others in this way.” –Earl Babble, Campbell Professor Emeritus in Behavioral Sciences, Chapman University

“As they explained, the article’s examples are cases less of creativity than of pragmatism. Trial and error produces a better product over time, for example. We do not create so much as we discover for ourselves those things that previously existed. The ability of an individual to discover the same form of something in a different context is about the best we can hope for.” –Shawn Williamson, doctoral student, Claremont Graduate University

“It’s all about how long you can hold your breath. If you work right up against the deadline, the pressure can start to work for you and get the creative energy going.” – Graham Robertson, president, Beloved Brands

“Society’s perception of ‘creative people’ as only publicly imaginative or artistic individuals kills the self-confidence of engineers like me—logic-oriented people who try to be creative at work. Anyone can come up with original, elegant solutions if he or she (1) is knowledgeable about the situation at hand, (2) is comfortable enough to let the brain be flexible, (3) has the passion to spend time solving problems using his or her own solutions, not the common ones. We should talk about creativity in more pragmatic ways, not always referring to games, the arts, and spatial activities.” –Farnaz Motamediyan, researcher, Volvo Construction Equipment

“Can it be that innovation, in this context, is just a series of applications executed in a commonsensical way that works? Take two pieces of bread with a slice of ham on top instead of in the middle—it’s still a ham sandwich. Is that innovative?” –Arindom Borah, freelance consultant, water supply and treatment industry

“Imagine a world where everyone trusted his own creative confidence enough to allow old and unnecessary systems to fall away, knowing we could readily create a better way.” –Becky Blades, founder, Staristry

“Is it true that children who like solving puzzles become creative and innovative adults? I have observed this in my children. They always find something out of the ordinary to do.” –Charles Kaluwasha, consultant, ROI Travel Network

“My ability to come up with creative solutions has been developed through hands-on experience, and I would rather sit at a table with a group of 15 people speaking at once, trying to gain a single sentence of substance, than to sit in silence.” – Rosemary Braun, business development manager, Cisco Systems

Hope those letters spurred a few thoughts of your own. If so, please don’t be shy about sharing them here!

My next series of posts will look at the issue of “issues.” Specifically, how people in business can constructively engage in the public forum on issues of importance to their organizations.

Reclaim Your Creative Confidence: Fear of Losing Control

Totally-Losing-ControlFew of us are creative in a vacuum. We need other people to help spur our thinking, test our ideas and give us feedback. Yet, involving others does mean letting go of at least some control. Notes David Kelley and Tom Kelley (K&K) in the article “Reclaim Your Creative Confidence” (HBR 12/12):

“When you abandon the status quo and work collaboratively, you sacrifice control over your product, your team and your business. But the creative gains can more than compensate.”

I heartily agree.

That philosophy is at heart of how we run Intertech, from the town hall meetings in which our employees give candid feedback and ideas, to our annual partner planning retreat, to meetings with customers, to FedEx Days — we constantly seek fresh ideas, input and new approaches. These steps, taken consistently and according to an overall management strategy, may sound a little plodding and not fit your idea of “creative,” but I respectfully disagree. As the Hungarian essayist Grorgy Konrad once said (as referenced by K&K),

“Courage is only the accumulation of small steps.”

And it takes courage to be creative!

If you’re a leader, it takes even more courage. As I’ve noted in previous posts, leaders must consciously cultivate a work environment that allows employees to take risks, test ideas and, yes, occasionally fail. But if we can do that, we have a much better chance of exceeding expectations and succeeding in spectacular fashion.

Creativity, after all, is not a formula.

Reclaim Your Creative Confidence and Fear of the First Step

First-StepsWho hasn’t sat staring at a blank computer screen, unable to take the first step on a project? As noted in the HBR (12/12) article “Reclaim Your Creative Confidence” by authors Tom Kelley and David Kelley:

“Creative efforts are hardest at the beginning. The writer faces the blank page; the teacher, the start of school; businesspeople, the first day of a new project. In a broader sense, we’re also talking about fear of charting a new path or breaking out of your predictable workflow.”

Many of us are productive once a project is defined and moving forward, but how do we create something out of nothing?

Authors K&K suggest a number of strategies, including giving yourself a “crazy deadline.” This is an idea we’ve started implementing at Intertech, which I first heard about from Drive author and business smart guy Daniel Pink in the context of commissioned versus non-commissioned work.

The idea is called “FedEx Day” and it revolves around giving employees 24 hours to have total control over what they work on, who they work with and how they do the work. It’s all about encouraging creativity and out-of-the-box thinking on an incredibly tight deadline (it absolutely, positively has to be delivered within 24 hours!).

Last year, our first FedEx Day, resulted in a framework/blueprint for our soon-to-be-released new Intertech website. Don’t laugh, but this has been a goal for the past decade!  Like the fabled cobbler whose children have no shoes because he’s too busy making shoes for everyone else, our website had become out-of-date and patched together. Our consultants loathed the site. Now we are on the cusp of having something they will enjoy working on and being associated with.

Other FedEx projects have led to a video called “the Intertech Experience,” which demonstrates what it’s like to attend one of our classes (watch out Mr. Spielberg!) and another group has re-thought how we manage our courseware.

The essence of this concept, of course, is “Just Do It!” If you have read my book “Building a Winning Business”, you know that I dedicated a chapter to the importance of moving ahead and not getting stuck: “It’s better to move and get things done than to let organizational rigor mortis set in as you search in vain for perfection” were my words of wisdom. But all kidding aside, getting stuff done means we have to push aside inertia. If we can do that, creativity has a much greater chance of coming forward as well.

Next time: Fear of Losing Control

Reclaim Your Creative Confidence and the Fear of Being Judged

Fear-with-GogglesFear that others will judge us negatively keeps many people from making creative suggestions or trying something new when working on a project. That can be especially tricky when you are a consultant and are expected to “the expert” from day one! But taking creative risks is important when clients (whether external or internal) want results that exceed the status quo.

According to David Kelley and Tom Kelley (HBR 12/12), most people “self-edit, killing potentially creative ideas because we’re afraid our bosses or peers will see us fail. We stick to ‘safe’ solutions or suggestions. We hang back, allowing others to take risks.”

A relatively new approach to software development, Agile/Scrum, is changing this dynamic in a positive way. With Agile’s focus on more frequent deliverables and smaller timeframes, it allows for more creative solutions.

Unlike in project development models used in the past, the Agile team isn’t trying to define all the requirements up front. Instead, they’re just defining the stuff to finish in the next sprint and a set of backlog features/items, which gives them the flexibility to adjust and modify their approach throughout the project. In fact, the concept of “rework” is a key piece of Agile. In the traditional model, rework was seen as a failure because requirements must have been missed.

An Agile approach means fixes are expected, which allows the team to keep moving forward quickly and confidently. It’s a great analogy for creative problem solving in any work situation and in life!

Next time: Fear of the First Step