The exponential rate of change and response to the virus, or lack thereof on some fronts, has created an environment of fear, uncertainty, and doubt. Over the past few weeks, I’ve had many socially-distanced discussions on measures to keep business moving forward and employees informed. Here’s a re-cap.
If you don’t have a plan that addresses all aspects of the organization, from classifying top customers by risk level to cash flow projections to potential opportunities in the current environment (think acquisitions of competitors, hiring from distressed industries like travel, or targeting industries going up in the current environment like mortgage brokers), do so.
When you have a plan, communicate it with the organization. We’re all overwhelmed with the 24/7 news cycle. People are craving answers and direction.
If there are actions you’re considering down the road when some triggering event happens, do it now. From employees on the bubble who need to be humanely let go or the customer whose account is overdue and needs a call, act. Don’t wait.
There are tons of articles on how to effectively work-from-home along with how to live well, find some and share with your crew.
With teams working remotely and social distancing, remember we are social creatures. Encourage teams to be connected throughout the day with Microsoft Team, Skype, or other platforms.
Encourage employees to work through this together. For example, in our company weekly newsletter, we have a new section. In this section, everyone is free to contribute thoughts around dealing with the current situation. Ideas range from tips on staying healthy to Audible’s free offering for kids under 18 to using Target curbside pickup and Amazon Fresh to get household essentials without human interaction.
Stay safe and if I can help you, please let me know.
Retaining great employees also helps your bottom line. A study by the Center for American Progress found that “very highly paid jobs and those at the senior or executive levels tend to have disproportionately high turnover costs as a percentage of salary (up to 213 percent!).”1 Replacing highly paid people is expensive, not to mention the negative impact of turnover on production, training and employee morale.
How big of an issue is employee retention in the IT industry? Based on LinkedIn member data from 2017, there is a worldwide turnover rate of 10.9 percent; the tech sector (software, not hardware) showing the most volatility with 13.2 percent turnover rate.
What does this look like on a day-to-day basis in your IT workplace? Committed employees:
Understand company goals
Support and embody company values
Feel challenged by their work
Use a broad range of skills
Practice autonomous problem solving and decision making
A study by PricewaterhouseCoopers, which reviewed 10,640 projects from 200 companies in 30 countries, found that only 2.5 percent of the companies successfully completed 100 percent of their projects. Another more recent study was slightly more upbeat, but far from great news. We’re referring to a 2017 report by the Project Management Institute (PMI), which found that 14 percent of IT projects fail and of the projects that didn’t fail outright:
31 percent didn’t meet their goals
43 percent exceeded the budget
49 percent were late
Intertech works with hundreds of companies every year on a wide range of software development projects. We’ve learned a lot about how to avoid these predictable project roadblocks. This Intertech Executive Brief shares our best thinking, and the thinking of recognized software development experts, to help you avoid these issues – as well as “bonus success tips” for your next software development project.
The global information technology industry is on pace to reach $5 trillion in 2019, according to the research consultancy IDC. The U.S. share of this enormous pie is $1.6 trillion in 2019, which represents 31% of the world’s tech market.
It’s exciting to participate in the biggest and most vital economic segment in the world. But it also means intense competition for skilled IT professionals who realize the market value of their highly in-demand expertise. No wonder many organizations engage IT consulting firms who can bring highly experienced consultants who put your interests first.
This Intertech Executive Brief provides insight into how to select an excellent consulting firm that fits your particular needs and to leverage that consulting relationship for maximum value.
Over the past few months, I’ve spoken with many C-level
executives about the high level, strategic challenges they’re facing
when it comes to building software. Through these conversations, common
themes emerged. To help with these challenges, I’m excited to introduce
Intertech Executive Briefs.
Based on 25+ years of building enterprise software for our clients,
each Intertech Executive Brief outlines the challenge along with
recommendations and insights for the busy executive.
Agile Methodology Overview for CIOs & Executives
In February 2001, 17 software developers came together to discuss how
to improve software development. They defined a compelling philosophy
about how to develop software-based on 12 core principles. These
principles have significantly impacted the practice of developing
software: making it more flexible, people-oriented,
communications-friendly and product-delivery focused.
Use of agile is becoming increasingly widespread. Almost three-quarters (71%) of global organizations surveyed in a Global Project Management Survey (2017) by the Project Management Institute reported using agile approaches “sometimes, often or always.”