Getting On-Boarding Right

From pre-K to college, professional teachers understand the critical importance of a successful school year launch. “Onboarding Isn’t Enough,” from a recent Harvard Business Review states new employees need to be fully integrated into the culture of the company.  In the study of senior executives:

“Organizational culture and politics, not lack of competence or managerial skill, were the primary reasons for failure.” For new executives to succeed the research stated requires:

  1. Assuming operational leadership
  2. Taking charge of the team
  3. Aligning with stakeholder
  4. Engaging with the culture
  5. Defining strategic intent

In my book, The 100: Building Blocks for Business Leadership, I explain in chapter 30 how we set the tone quickly, upon acceptance of our offer, we:

  • Send a letter of congratulations
  • Courier a floral arrangement delivery to their home
  • Send an email explaining what to expect the first week

In short, take time and care to communicate with new employees.

Intertech Earns Title of Most Best Places to Work Awards

“Next, we congratulate 13–time winner Intertech, which shares the title of most Best Places to Work awards with (one other firm)” said the emcee at last week’s Minneapolis/St. Paul Business Journal Best Places to Work Awards.

My thanks to our tremendous employees and loyal customers for making us possible.

Rudy! Rudy! Rudy!

Did you like the movie “Rudy”?  The coach gets the team psyched by acknowledging challenges and sharing the plan to overcome them.  In business, this works too.  In fact, professors at Texas A&M studied motivational language theory (MLT).

In a Harvard Business Review (HBR) article they share “most winning formulas include three elements: direction giving, expressions of empathy, and meaning making.”

Here’s a succinct summary of the three elements:  Direction giving – People want to know what’s expected of them.  Empathetic language  You’re talking with a human… act like it.  Meaning-making language – Answer why this is important.