Can Business Save the World?

Superman-Saving-the-WorldHave you noticed all the articles and blog posts lately about corporate responsibility, sustainability, philanthropy and ethics? I was especially intrigued by a post on Fortune magazine’s website by author Rob Asghar about the 2015 Oslo Business for Peace Summit and a subsequent Business for Peace award ceremony.

Asghar writes that the participants “described a new, urgent corporate pragmatism that goes beyond idealism or kind intentions. . .Within a global society increasingly vexed by income inequality, conflict and environmental challenges. . . participants argued that the only smart long-term business move is to demonstrate a tangible commitment to the larger good.”

He also reports that “proponents of the ‘business for peace’ approach argue that the future opportunities are breath-taking for those companies that seek the larger good in meaningful, demonstrable ways. But they also argue that this will require a shift from corporate social responsibility being a discrete corporate department to becoming the very DNA of an organization. Enlightened self-interest, they argue, will be pragmatic, urgent…and very profitable.”

Whatever happened to providing needed goods and services, being a great employer and giving back to the community as much as possible? I view my primary business responsibility as taking good care of employees and customers, first and foremost. I’m not sure “corporate social responsibility” needs to become part of “the very DNA” of Intertech or other for-profit businesses either.

I’m certainly not proposing a return to the robber baron era, but I do believe running a responsible profit-making business is a noble calling in its own right. Whether your business is helping to feed people, like the family farm I grew up on, or developing software to help other businesses serve their customers better, it’s important to believe in the integrity and clarity of your mission.

Earlier this year, Harvard Business Review (Jan-Feb. 2015) shared an article about balancing corporate social responsibility (CSR) with overall business goals. That article, “The Truth about CSR,” had a refreshingly down-to-earth message: “Most (CSR) programs aren’t strategic—and that’s ok.”

I’ll tell you more about that next time.

6 New(er) Drivers of Growth

6-Drivers-for-GrowthThere was an interesting article on Inc.com titled “Up Next: The Greatest Era of Entrepreneurship and Small Business The World Has Ever Seen“.  It points out six trends that will drive growth and entrepreneurship:

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  1. Micro-entrepreneurs.  If you’ve sold on eBay, Craigslist, or Etsy, used Uber or Airbnb, or used a service like TaskRabbit, you’ve experienced micro-entrepreneurship.  Some estimates state there are as many as 15 million micro-entrepreneurs
  2. 3D printing:   3D printing redefines what it means to be a manufacturer.  The article shares the story of a teen who made a prosthetic arm for a few hundred dollars (vs. $50K)
  3. Crowdfunding.  To date sites like Kickstarter, have raised $3,000,000,000+. With crowd funding, capital is available to all.
  4. Free failure:  Between micro-entrepreneurship platforms, crowd funding, and free or inexpensive hosting and cloud-based platforms, the cost to try is almost zero.
  5. Boomers:  By 2030, there will be 70M people over 65 and a lot of them will keep working.
  6. Internet for all:  Today, 2B have access.  In 10 years, most of the world will have access.  That’s 5B more connected customers and companies.

 

Asking for Support to Get Things Done

VotingIf you need cooperation on something, ask for support before you go public. People want to follow thru on commitments.

In 1987, a social scientist named Anthony Greenwald asked voters on election-day eve if they’d vote.

100% said yes.

On election day, 86.7% of those asked went to the polls compared to 61.5% of those in the “control group” who were not asked.

Communicating Good vs. Bad News

good-vs-bad-newsWhen communicating good vs. bad news, use the following approach:

  • Have good news?  Share it has it happens.  Research says we like winning.  Winning $5 twice feels better than $10 once.  In business, if you have good stuff to share, share it has it happens.
  • Have bad news?  Bunch it up.  Research says we don’t like losing. Losing $10 once versus $5 twice isn’t as good.  In working with others, if you have bad stuff to communicate, before you share it, ask, “What else should I know?” Have one conversation to cover all bad news.

Lessons on Learning

School-EnglandIn a recent article in The Economist, my favorite magazine (minus any that report on realty TV ;-)., has a great article entitled “A very British business: Some lessons from the success of Britain’s elite private schools.” The article notes three areas where business could learn a lesson from (essentially) K-12 schools in Britian:

  1. “The first is that ‘tradition’ and ‘innovation’ need not be mutually exclusive.”  In short, you can be in a business and still have enough vision to innovate/re-envision the business.
  2. “Performance measurement isn’t something performers are scared of. “I had a call today with a former long-term client.  His son is looking at attending a boot camp.  I shared to ask for scores and placement rates at program completion.
  3. “…insiders can make the best revolutionaries.” In the article, it shares that effective transformers can come from inside a business.  I agree.