Hiring for Curiosity, Ownership & Adaptability: How We Assess the 3 Traits That Matter Most

At Intertech, we’ve made a conscious shift in how we hire. While technical skills still matter, they’re no longer enough. The how behind the what—how a consultant thinks, adapts, and leads—is the true differentiator.

So how do we identify candidates who demonstrate curiosity, ownership, and adaptability? Here’s a look under the hood.


1. Curiosity

Look for the why-askers.

Interview Signal:
We ask candidates to walk through a complex past project and pause halfway through. Then we throw them a twist—“What if the client had changed direction at this point?” or “What if a key assumption was wrong?”

What we’re watching for:
Do they instinctively ask clarifying questions before answering? Do they seek to understand the business context or user goals? Curious minds don’t rush—they explore.


2. Ownership

Listen for stories where they took the wheel.

Interview Signal:
We prompt candidates with this:
“Tell me about a time when something went wrong and it wasn’t technically your fault, but you stepped in anyway.”

What we’re watching for:
Do they shift blame or step up? Ownership doesn’t mean perfection—it means being accountable when it counts.


3. Adaptability

Throw them a curveball—on purpose.

Interview Signal:
We often introduce a challenge mid-interview:
“Let’s imagine your tech stack suddenly changed. How would you re-approach the problem?”

What we’re watching for:
Are they flustered or open-minded? Do they pivot with poise or dig in defensively?


Bonus: We Talk Less, Listen More

Our interviews are structured to minimize talking and maximize listening. When candidates tell real, unscripted stories—especially about failures or pivots—that’s where the gold lives.


Why This Approach Works

When clients choose Intertech, they’re trusting us with big goals and big expectations. By hiring consultants who are naturally curious, take ownership, and adapt quickly, we stack the deck in everyone’s favor—ours, theirs, and yours.

Hiring Top Performers, an Interview Guide

We are hiring.  Getting the right people is vital, obviously, to building a great team.

Building a great team starts with finding great people. Top firms spend an excessive amount of time recruiting.

One worldwide executive recruiting firm, Egon Zehnder International, conducts between 25 and 40 interviews per hire!  Most of us don’t have the time or resources to put job candidates through such a rigorous recruiting process. However, we can take the time to check out a potential new employee thoroughly before asking him or her to join our team. If you’re wowed by someone’s technical prowess but concerned about his or her honesty or attitude, don’t risk it. When we have justified hiring someone—usually in response to a hefty workload—the person may have provided short-term relief but did not work out in the long term.

We have an eight-step process. An essential step in our approach uses an interview from the book Top Grading.  Here’s a link to that interview.

20 top tech companies hiring in Minneapolis

Minneapolis/St. Paul is the 6th best place to live in the U.S. by US News and 6th best job market by Indeed.

In the article below, Intertech was honored to be featured as one of the top tech employers in MN.

https://www.beseen.com/blog/talent/tech-companies-in-minneapolis/

Employee Engagement: Trust with Co-Workers

Here are a couple of questions around coworker trust found on an engagement survey:

To help the leadership team understand how each of us are “wired”, we’ve all taken a personality assessment and created a cheat sheet which identifies the core ways we want to work with one another.

To create an environment of trust, as leaders, we need to let our team members know it’s O.K. to make mistakes. To create trust, we need to know each other as people. To do this, there should be a corporate calendar with scheduled business and social events.

Employee Engagement: Alignment with Goals

Below are a couple of questions that an employee would be asked about how they fit in the big picture:

The biggest way a leader misses the mark is tying the individual into the overall mission and goals for the organization’s success.

For mission and goals, as a leader, if we can’t explain how an employee fits into the big picture, we can’t expect them to!

Ditto on values… if we can’t succinctly say our values, we can’t our people to!

If you don’t have values firmly defined, Google “Jim Collins Martian Exercise” and use that as a plan to define your organization’s values.

For values to work, they need to be integrated into the fabric of the firm. Here are a few ideas we implement at Intertech to weave values into our day-to-day operations:

How do you get everyone on the same page with a goal for the company? Consider a theme! A theme is something company-wide. It could be around hiring, creating content, or whatever is needed to move the organization forward. Below are some thoughts on creating a theme: