Time on the Couch… Counseling IT and Business

Know anyone who feels their IT department is too quick, too cost effective, or delivers too much?  If the answer is yes, they’re part of an exclusive group.

A quote from a presentation I’ve delivered on software development from Jim McCarthy is “More people have ascended bodily into heaven than have shipped great software on time.” While funny, the inability and disconnect between business and IT creates disappointment, “just O.K.” results and, frustration.

In a Wall Street Journal article, Dr. George Westerman, a research scientist at the MIT writes about the disconnect between IT and the rest of the organization.  In it, he states transparency (in decisions, communication, etc.) is the best way for a business to work with IT.

His article and my thoughts will be the focus of my next five posts.