Getting On-Boarding Right


From pre-K to college, professional teachers understand the critical importance of a successful school year launch. “Onboarding Isn’t Enough,” from a recent Harvard Business Review states new employees need to be fully integrated into the culture of the company.  In the study of senior executives:

“Organizational culture and politics, not lack of competence or managerial skill, were the primary reasons for failure.” For new executives to succeed the research stated requires:

  1. Assuming operational leadership
  2. Taking charge of the team
  3. Aligning with stakeholder
  4. Engaging with the culture
  5. Defining strategic intent

In my book, The 100: Building Blocks for Business Leadership, I explain in chapter 30 how we set the tone quickly, upon acceptance of our offer, we:

  • Send a letter of congratulations
  • Courier a floral arrangement delivery to their home
  • Send an email explaining what to expect the first week

In short, take time and care to communicate with new employees.